OLM CONTACT INFO

OLM, LLC
4 Trefoil Drive
Trumbull, CT 06611

Toll Free US and Canada - 1-800-741-6813
International - 203-445-7700

Support
OLM customers,
Please Visit our SUPPORT SECTION
Resellers and dedicated server customers should access technical support using the login information supplied to you.

24 Hour Live Phone Support!
Toll Free (US and Canada) 800-741-6813
International 203-445-7700

Sales
Email sales@olm.net
Toll Free (US and Canada) 800-741-6813
International 203-445-7700
Fax 203-445-8135
M-F 8:00 a.m. - 9:00 p.m. Eastern Standard Time
S-S 8:00 a.m. - 6:00 p.m. Eastern Standard Time

Billing
Email billing@olm.net

Toll Free (US and Canada) 800-741-6813
International 203-445-7700

Fax 800-570-7696
International 203-445-8154

OLM uses the tested and trusted Kidde FM200 - Kidde Clean Agent systems discharge a dry agent in less than 10 seconds, leaving no harmful residue in the data center. It's the preferred fire suppression system for critical electronics and computer environments.

The whole system is monitored by the ARIEST Intelligent Control Unit - a compact, full-featured intelligent control unit that manages fire response events from detection and alarm to suppression system release. The ARIES provides pre-planned, sequential system response or immediate system actuation depending on the requirements of the application. The ARIES seamlessly expands up to a 32 node peer-to-peer network for large system installations

• Reduces risk of downtime and helps maintain business continuity in the event of a fire.
• Clean leaving no residue. Safe for discharge into occupied spaces.
• Design concentrations for 95% of its applications fall well below NOAEL levels.
• Proven Kidde Reliability - tested and approved all of Kidde's various detection and control options.
• Sustainable technology providing an environmentally friendly solution.

OLM utilizes HVAC systems from APC, Liebert, and Trane to keep its critical infrastructures at an optimal temperature between 65 °F and 68 °F, and an ambient relative humidity level between 45% and 55% at all times.

In the event of a power outage, APC Power Systems automatically transfer power to one of our KOHLER diesel generators. With full weather enclosures and 900 gallon gas tanks (with additional diesel quickly available through contracted vendors) they are packed with enough power to take on a long outage. All data center systems are generator backed.

Physical access is monitored externally and internally via 24/7 closed circuit camera. All points of entry incorporate a combination of numeric key pad / swipe key / hand scanner security with only Administration and Management level access to the data center.